Privacy policy

Last updated: May 29, 2025

This Privacy Policy explains how Mi Mundo de Kristal (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from mimundodekristal.com (the “Site”), use our services, or communicate with us.

By using the Site or our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use the Site.

1. Updates to This Privacy Policy
We may update this policy to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post updates on this page and revise the "Last updated" date.

2. Information We Collect
a. Information You Provide
We collect personal information you directly provide, such as:
- Contact details: Name, email, phone number, shipping/billing address
- Order details: Payment confirmation, order history
- Account details (if applicable): Username, password, security questions
- Customer support messages: Any details you share with us in communications

Some features of the Site require this information. If not provided, you may not be able to access certain services.

b. Information Collected Automatically
When you interact with our Site, we may collect:
- Usage Data: Pages viewed, clicks, browser type, IP address
- Device Info: Operating system, mobile/computer device type
- Cookies & Tracking: To analyze site usage and improve user experience
(See Shopify’s cookie policy: https://www.shopify.com/legal/cookies)

c. Information from Third Parties
We may receive information from:
- Shopify (our ecommerce platform)
- Payment processors (for completing orders)
- Marketing and analytics tools
- Social media or login integrations

This information is also treated according to this policy.

3. How We Use Your Information
We use your personal information to:
- Fulfill orders and provide services
- Communicate with you about your account, purchases, returns, and shipping
- Improve and personalize your shopping experience
- Send promotional content (you can opt-out anytime)
- Detect fraud and maintain site security
- Comply with legal obligations

4. Sharing Your Information
We may share your information with:
- Vendors and service providers (e.g., shipping, payment, IT support)
- Marketing and business partners for promotional purposes
- Affiliates or as part of a business transaction
- Legal or regulatory authorities if required

We do not sell or share sensitive personal information without consent. Any “sale” or “sharing” for advertising is limited to basic identifiers and usage data.

5. Cookies and Tracking
We and our partners use cookies and similar technologies for:
- Improving your browsing experience
- Running analytics
- Tailoring product suggestions or ads

You can block cookies via your browser settings, but this may affect functionality. We also honor Global Privacy Control (GPC) signals for opt-outs. Learn more at globalprivacycontrol.org.

6. Your Rights
Depending on your location, you may have rights such as:
- Accessing your data
- Requesting deletion or correction
- Data portability
- Withdrawing consent
- Restricting or objecting to processing

To exercise these rights, contact us at the email below. We may need to verify your identity.

7. Children’s Data
We do not knowingly collect personal information from children under 16. If you believe a child has provided us their information, please contact us so we can delete it.

8. Data Security & Retention
While no system is 100% secure, we implement safeguards to protect your data. We retain personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

9. International Visitors
Your information may be transferred outside your country, including to the U.S. If you are in the EU or UK, we use lawful transfer mechanisms like Standard Contractual Clauses when applicable.

10. Contact Us
If you have questions about this Privacy Policy or your personal information,

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Privacy policy