
FAQ
Find Your Answers Here
What is Mi Mundo de Kristal?
Mi Mundo de Kristal is a family-run business offering handmade jewelry, custom products, and event decorating services.
We are based in Cumming, Georgia! We offer shipping across the U.S. and local pickup for nearby customers.
How long does it take to receive my order?
Orders typically take 2-3 business days to ship.
Shipping times vary, but most customers receive their order within 5-8 business days.
Do you offer local pickup?
Yes! If you're near Cumming, GA, you can select free local pickup during checkout. We'll notify you when your order is ready!
What if I want a specific design or theme not shown on your site?
We love creating custom work! Reach out to us with your idea, and we'll let you know if we can make it happen.
Follow the Link Below:
Contact US
Can I cancel or change my order?
If you order hasn't been processed yet, yes! Please contact us within 24 hours of ordering.
Do you accept returns?
Due to the custom nature of most of our products, we do not typically accept returns unless the item arrives damaged or with a mistake on our end.
How do I book decorating services?
Send us a message through our "Decorating Services" page. Be sure to include your event date, location, and a brief description of what you’re looking for. We’ll follow up to confirm availability and pricing.
Couldn't Find Your Answer?
We're here to help. If you could'nt find the information you were looking for, please reach out to us directly. Our team is happy to assist you.
(Hablamos Español!)